1. Promote merit and people with soft and hard skills both not just technology or soft skills alone
2. Get them to attend trainings from HBR, MIT Sloan & various business schools from across the world regularly
3. Setup a culture of knowledge sharing, collaboration & team work
4. Plan & design all projects / initiatives in advance with spirit not lip service
5. Setup accountability & responsibility
6. For top management, managers, architects & leaders “Practice what you preach”
7. Inculcate culture of cyber security, discussion & respect
8. Keep people busy with genuine work
9. Respond to people when they reach you, ignoring and tolerating problems for long will not solve the problems and snowball into bigger problems
10. Few bad leaders will destroy culture across the organization rapidly
11. Transparency & explaining WHY helps when you are a leader or manager
12. Operational level problems over time convert into strategy level problems, fix them when they start. In the same way, strategic problems convert into operational problems quickly. Cater to both of these regularly
13. Think design & systems thinking
14. Plan and evaluate the future regularly – if you don’t invest in the future now, your path will derail from future when it should have come to you
15. Have tie-ups with top institutes for further education / training of employees
16. Give time off, leaves & hobby time to employees – they are not robots. People have people problems, robots too have breakdowns
17. Actions have consequences, repeated violations have more consequences. Everybody needs to understand this
18. Don’t judge the book by it’s cover – take 3-6 months of regular interactions to evaluate an employee. Instant judgements don’t help
19. Awards, limelight & likes don’t always determine the worth of a person
20. Anything can be achieved anyhow is a dangerous concept, companies that promote this beyond the legal or fair boundaries are not the right places to work – We are not at war, this is corporate world not World War 1/2
21. Culture eats strategy for breakfast – this is true
22. Promote, remove & reskill right set of people who have all stakeholders’ interest in mind, stakeholders should include employees & customers both
23. Give regular & timely feedback at-least once a quarter, be open to discussions & feedback yourself as manager
24. In internet and social media world, you cant hide your problems as an organization, they will bounce back with time most of the times. These can only be solved by discussion & transparency
25. Shallowness, spam, power play, sycophancy & such can be detected easily, don’t promote it. Authenticity & transparency helps
26. Sincerity, transparency & authenticity most of the times gives you the same in return, remember that
27. Revenue is not everything, other things like strategy, culture, stakeholders matter equally
28. Practice inclusivity and enablement of all sections of employees rather than only one set based on any bias
29. Understand why and how biases are formed and correct them with right intervention

Email me: Neil@TechAndTrain.com