{"id":930,"date":"2022-07-09T16:03:55","date_gmt":"2022-07-09T10:33:55","guid":{"rendered":"https:\/\/www.techandtrain.com\/blog\/?p=930"},"modified":"2025-10-22T14:53:54","modified_gmt":"2025-10-22T09:23:54","slug":"management-outcomes-for-departmental-analytics-part-1","status":"publish","type":"post","link":"https:\/\/www.techandtrain.com\/blog\/2022\/07\/management-outcomes-for-departmental-analytics-part-1\/","title":{"rendered":"Management outcomes for departmental analytics &#8211; Part 1"},"content":{"rendered":"\n<p>What could be the outcomes for various departments in an organization in terms of using analytics? Here is part 1 for the same.<\/p>\n\n\n\n<p><strong>Background and context:<\/strong>&nbsp;Most organizations struggle at some point of time in their lifecycle for management outcomes and as per the latest trends try to use analytics to assist in better decision making. With more than 30-50 areas for algorithms \/ frameworks and knowledge in the quantitative and mathematics fields, where should the focus be? Based on my observations and learnings, focus could be on below areas in terms of outcomes:<\/p>\n\n\n\n<p><strong>Human Resources:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Employee satisfaction<\/li><li>Career advancement<\/li><li>Skills &amp; Knowledge analysis<\/li><li>Compensation &amp; benefits analysis<\/li><li>Leadership pipeline analysis<\/li><li>Scalability analysis<\/li><li>Cost analysis<\/li><\/ul>\n\n\n\n<p><strong>Finance:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Sustainability in terms of profitability &amp; continued revenue<\/li><li>Local community engagement<\/li><li>Investments for sustainability<\/li><li>Product &amp; services evolution &amp; sustainability<\/li><\/ul>\n\n\n\n<p><strong>Product team:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Customer satisfaction scores<\/li><li>Revenue trends<\/li><li>Features analysis in terms of usability &amp; adoption<\/li><li>Product support &amp; customer success scores<\/li><\/ul>\n\n\n\n<p><strong>Marketing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Customer retention<\/li><li>Net new customer addition<\/li><li>Brand awareness &amp; recall<\/li><li>Cost analysis for digital marketing &amp; customer acquisition<\/li><\/ul>\n\n\n\n<p><strong>Operations:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Customer satisfaction scores<\/li><li>Turn around and closure time for requests<\/li><li>Problem analysis &amp; cause finding<\/li><\/ul>\n\n\n\n<p><strong>Email me:&nbsp;<\/strong>Neil@HarwaniSystems.in<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What could be the outcomes for various departments in an organization in terms of using analytics? Here is part 1 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":931,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[72],"tags":[73,219,218],"class_list":["post-930","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analytics","tag-analytics","tag-departmental-analytics","tag-management-outcomes"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2022\/07\/Bag.jpg?fit=1920%2C1283&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7do02-f0","jetpack-related-posts":[{"id":417,"url":"https:\/\/www.techandtrain.com\/blog\/2019\/02\/what-should-be-the-subjects-course-structure-for-teaching-data-analytics-data-science-in-mba\/","url_meta":{"origin":930,"position":0},"title":"What should be the subjects &#038; course structure for teaching Data Analytics \/ Data Science in MBA?","author":"Neil Harwani","date":"February 12, 2019","format":false,"excerpt":"Data Science & Analytics including Operations \/ Decision Science are evolving fields which are in demand currently for various reasons. Most companies are experimenting and creating projects \/ products around analytics \/ data science. I am listing the subjects & courses that an MBA student should take to cover Data\u2026","rel":"","context":"In &quot;Analytics&quot;","block_context":{"text":"Analytics","link":"https:\/\/www.techandtrain.com\/blog\/category\/analytics\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/02\/Analytics2.jpg?fit=960%2C635&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/02\/Analytics2.jpg?fit=960%2C635&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/02\/Analytics2.jpg?fit=960%2C635&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/02\/Analytics2.jpg?fit=960%2C635&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1098,"url":"https:\/\/www.techandtrain.com\/blog\/2023\/07\/liferay-architecture-and-product-areas-beyond-cms-content-management-system-part-1\/","url_meta":{"origin":930,"position":1},"title":"Liferay architecture and product areas beyond CMS (Content management system) &#8211; Part 1","author":"Neil Harwani","date":"July 15, 2023","format":false,"excerpt":"For anyone who is curious about what all are the areas for Liferay beyond CMS (Content Management System) features in terms of architecture and product, below is a glossary of major terms for the moving components & product areas - Part 1: Liferay DXP Liferay Commerce -\u00a0Commerce - Liferay Learn\u2026","rel":"","context":"In &quot;Liferay&quot;","block_context":{"text":"Liferay","link":"https:\/\/www.techandtrain.com\/blog\/category\/liferay\/"},"img":{"alt_text":"Credits: www.Pixabay.com","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/07\/texture-g8d12780e6_1280.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/07\/texture-g8d12780e6_1280.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/07\/texture-g8d12780e6_1280.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/07\/texture-g8d12780e6_1280.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/07\/texture-g8d12780e6_1280.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":336,"url":"https:\/\/www.techandtrain.com\/blog\/2018\/08\/universities-colleges-offering-courses-degrees-in-analytics-data-science-in-india-part-1\/","url_meta":{"origin":930,"position":2},"title":"Universities &#038; Colleges offering courses &#038; degrees in Analytics \/ Data Science in India &#8211; Part 1","author":"Neil Harwani","date":"August 14, 2018","format":false,"excerpt":"BITS Pilani - Offering MSc in Analytics, MTech in Computer Science with specialization in Analytics IIM Calcutta, ISI Kolkata & IIT Kharagpur - PG Diploma in Business Analytics Great Lakes, Chennai - PGP in Analytics IIIT Bangalore - PGP in Analytics via UpGrad XLRI - Executive Program in Data Science\u2026","rel":"","context":"In &quot;Analytics&quot;","block_context":{"text":"Analytics","link":"https:\/\/www.techandtrain.com\/blog\/category\/analytics\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/08\/Analytics-3.png?fit=1200%2C1047&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/08\/Analytics-3.png?fit=1200%2C1047&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/08\/Analytics-3.png?fit=1200%2C1047&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/08\/Analytics-3.png?fit=1200%2C1047&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/08\/Analytics-3.png?fit=1200%2C1047&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":557,"url":"https:\/\/www.techandtrain.com\/blog\/2020\/02\/what-are-we-doing-in-ai-ml-data-science-decision-science-analytics-world-glossary\/","url_meta":{"origin":930,"position":3},"title":"What are we doing in AI \/ ML \/ Data Science \/ Decision Science \/ Analytics World? &#8211; Glossary","author":"Neil Harwani","date":"February 17, 2020","format":false,"excerpt":"Over the last few years I have explored, programmed, worked in, researched and taught Data Science \/ AI \/ ML \/ Analytics \/ Decision Science to multiple students and with many software professionals. I have collected many keywords that you can google and explore. This will help you to keep\u2026","rel":"","context":"In &quot;Analytics&quot;","block_context":{"text":"Analytics","link":"https:\/\/www.techandtrain.com\/blog\/category\/analytics\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2020\/02\/Mathematics.jpg?fit=960%2C490&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2020\/02\/Mathematics.jpg?fit=960%2C490&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2020\/02\/Mathematics.jpg?fit=960%2C490&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2020\/02\/Mathematics.jpg?fit=960%2C490&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":505,"url":"https:\/\/www.techandtrain.com\/blog\/2019\/09\/enterprise-environment-software-areas-part-1\/","url_meta":{"origin":930,"position":4},"title":"Enterprise environment software areas &#8211; Part 1","author":"Neil Harwani","date":"September 29, 2019","format":false,"excerpt":"Over the years that I have been working in IT industry, I have got the chance to be exposed to multiple enterprise (large & mid sized company environments) level software technologies, products & frameworks. These vary in a big way from company to company and project to project \/ program\u2026","rel":"","context":"In &quot;Enterprise Software&quot;","block_context":{"text":"Enterprise Software","link":"https:\/\/www.techandtrain.com\/blog\/category\/enterprise-software\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/09\/Enterprise-Software.jpg?fit=960%2C640&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/09\/Enterprise-Software.jpg?fit=960%2C640&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/09\/Enterprise-Software.jpg?fit=960%2C640&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2019\/09\/Enterprise-Software.jpg?fit=960%2C640&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":367,"url":"https:\/\/www.techandtrain.com\/blog\/2018\/10\/how-to-explore-and-learn-analytics-data-science\/","url_meta":{"origin":930,"position":5},"title":"How to explore and learn &#8220;Analytics &#038; Data Science&#8221; ?","author":"Neil Harwani","date":"October 10, 2018","format":false,"excerpt":"One of my students asked me as to how\u00a0can someone\u00a0explore and learn Analytics \/ Data Science domain with an intention to build their career in it ? There are three types of roles available in Data Science \/ Analytics: Functional consultant like a Business \/ Data Analyst Technical Consultant like\u2026","rel":"","context":"In &quot;Analytics&quot;","block_context":{"text":"Analytics","link":"https:\/\/www.techandtrain.com\/blog\/category\/analytics\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/10\/Analysis-2.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/10\/Analysis-2.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/10\/Analysis-2.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/10\/Analysis-2.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/10\/Analysis-2.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts\/930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/comments?post=930"}],"version-history":[{"count":2,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts\/930\/revisions"}],"predecessor-version":[{"id":933,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts\/930\/revisions\/933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/media\/931"}],"wp:attachment":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/media?parent=930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/categories?post=930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/tags?post=930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}