{"id":907,"date":"2022-06-11T12:29:02","date_gmt":"2022-06-11T06:59:02","guid":{"rendered":"https:\/\/www.techandtrain.com\/blog\/?p=907"},"modified":"2025-10-22T14:53:54","modified_gmt":"2025-10-22T09:23:54","slug":"struggles-in-tier-1-cities-for-ites","status":"publish","type":"post","link":"https:\/\/www.techandtrain.com\/blog\/2022\/06\/struggles-in-tier-1-cities-for-ites\/","title":{"rendered":"Culture in Tier 1 cities for ITES"},"content":{"rendered":"\n<p>I am starting with mini caselets newsletter (once every month) which is a series of anonymous (real \/ hypothetical \/ reality inspired) mini case studies each of maximum 2 pages from my observations of industry happenings &#8211; direct \/ indirect \/ via news articles \/ network \/ friends \/ problems that people face and such. Intention of each mini caselet is to highlight a set of challenges that are faced both by managers &amp; employees or hypothetically created leading to better leadership and management styles which in turn give better environment for employees or solutions or solution direction.<\/p>\n\n\n\n<p>Think of a situation of an ITES company office in Tier-1 city which is recruiting lot of fresh talent and working on onboarding them to become productive in 2-3 months to deliver good projects.<\/p>\n\n\n\n<p>What can go wrong?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Disagreements between two set of managers who manage the same account \/ customer in the same shared office space of an extended development center each having competing teams<\/li><li>Uneven knowledge transition to fresh candidates<\/li><li>Silos &amp; lack of functional knowledge for team<\/li><li>Managers deciding how the behaviors of employees should be in terms of which interactions they should have and which to avoid based in older management &amp; leadership principles from 80s\/90s command and control structures<\/li><li>Cultural differences in terms of recruitment geographies of candidates leading to differing work styles &#8211; For example, somebody studied and lived in a Tier 2 city in India vs. somebody who studied and lived in Tier 1 city in non India region &#8211; both will have differing goals and perspectives<\/li><li>Culture of less knowledge sharing and long working hours<\/li><li>Struggle for accommodation, food, entertainment, social circle and more with a very limited salary in year 1 in Tier-1 city<\/li><li>Disengagement of support functions in terms of how work is done on the ground and them differing to managers for every decision<\/li><li>Add to the mix competitive landscape to go onsite, climb the corporate ladder &amp; increase salary quickly<\/li><li>All this in the influence of 1.5\/2 year retention contracts for fresh candidates when they can&#8217;t leave the firm easily<\/li><\/ul>\n\n\n\n<p>Now to solve this situation simply flip the scenario and fix each point one by one by interventions \/ trainings \/ guidance \/ discussions \/ role plays \/ similar techniques and you have a recipe for a better culture, it&#8217;s as simple as that.<\/p>\n\n\n\n<p>Email me: Neil@HarwaniSystems.in<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am starting with mini caselets newsletter (once every month) which is a series of anonymous (real \/ hypothetical \/ [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":908,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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does jealousy show up in Corporate Cultures &amp; What should managers do to fix it? &#8211; Created by ChatGPT &#8211; Company Culture Part 1","author":"Neil Harwani","date":"April 7, 2026","format":false,"excerpt":"Jealousy in corporate environments is very common\u2014and usually systemic, not personal. It \u201ccreeps in\u201d through structures, incentives, and human psychology rather than just individual insecurity. Let\u2019s break this down in a practical, leadership-focused way. This can be taken as a common case study for an educational classroom or a workshop\u2026","rel":"","context":"In &quot;Culture&quot;","block_context":{"text":"Culture","link":"https:\/\/www.techandtrain.com\/blog\/category\/culture\/"},"img":{"alt_text":"Image credit: www.Pixabay.com","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2026\/04\/Jealousy.png?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2026\/04\/Jealousy.png?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2026\/04\/Jealousy.png?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2026\/04\/Jealousy.png?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2026\/04\/Jealousy.png?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":693,"url":"https:\/\/www.techandtrain.com\/blog\/2021\/03\/traits-of-a-good-information-technology-company-part-1\/","url_meta":{"origin":907,"position":1},"title":"Traits of a good Information Technology company &#8211; Part 1","author":"Neil Harwani","date":"March 10, 2021","format":false,"excerpt":"Promote merit and people with soft and hard skills both not just technology or soft skills aloneGet them to attend trainings from HBR, MIT Sloan & various business schools from across the world regularlySetup a culture of knowledge sharing, collaboration & team workPlan & design all projects \/ initiatives in\u2026","rel":"","context":"In &quot;Culture&quot;","block_context":{"text":"Culture","link":"https:\/\/www.techandtrain.com\/blog\/category\/culture\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/03\/Technology-2.jpg?fit=1200%2C797&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/03\/Technology-2.jpg?fit=1200%2C797&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/03\/Technology-2.jpg?fit=1200%2C797&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/03\/Technology-2.jpg?fit=1200%2C797&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/03\/Technology-2.jpg?fit=1200%2C797&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1023,"url":"https:\/\/www.techandtrain.com\/blog\/2023\/01\/business-process-reengineering-with-a-fictional-information-technology-company\/","url_meta":{"origin":907,"position":2},"title":"Business Process Reengineering with a fictional Information Technology company","author":"Neil Harwani","date":"January 29, 2023","format":false,"excerpt":"Here is a fictional case study for a business process reengineering class exercise in MBA \/ PGDM \/ PGPM classroom. We look at the three phases of an IT founder driven successful startup. Typically, many startups go through these phases. Such examples can be found in many news articles related\u2026","rel":"","context":"In &quot;Business Process Re-engineering&quot;","block_context":{"text":"Business Process Re-engineering","link":"https:\/\/www.techandtrain.com\/blog\/category\/business-process-re-engineering\/"},"img":{"alt_text":"Credit: www.Pixabay.com","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/01\/coffee-g24646cac8_1920.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/01\/coffee-g24646cac8_1920.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/01\/coffee-g24646cac8_1920.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/01\/coffee-g24646cac8_1920.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2023\/01\/coffee-g24646cac8_1920.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":777,"url":"https:\/\/www.techandtrain.com\/blog\/2021\/11\/information-technology-cultures-across-company-categories-part-1\/","url_meta":{"origin":907,"position":3},"title":"Information Technology culture across company categories &#8211; Part 1","author":"Neil Harwani","date":"November 21, 2021","format":false,"excerpt":"Products: High on collaborationCross department deliverablesFocus on specific areas like products, goals and suchThey typically build their own strategyVarious sub-cultures like entrepreneurial, open source, hybrid and proprietary may exist within thisControlled offerings for customersInnovation & creativity is valued highlyR&D is important hereFlexibility in terms of what employees can do beyond\u2026","rel":"","context":"In &quot;Culture&quot;","block_context":{"text":"Culture","link":"https:\/\/www.techandtrain.com\/blog\/category\/culture\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/11\/Culture.jpg?fit=1200%2C794&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/11\/Culture.jpg?fit=1200%2C794&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/11\/Culture.jpg?fit=1200%2C794&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/11\/Culture.jpg?fit=1200%2C794&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2021\/11\/Culture.jpg?fit=1200%2C794&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":18,"url":"https:\/\/www.techandtrain.com\/blog\/2015\/08\/formula-for-successful-innovation-driven-companies-in-it-industry\/","url_meta":{"origin":907,"position":4},"title":"Formula for Successful Innovation Driven Companies in IT industry","author":"Neil Harwani","date":"August 6, 2015","format":false,"excerpt":"There are many formulas to build a successful company: 1. Passion 2. Great investors and board with good mentors 3. Great product 4. Niche skills and services 5. Great legacy 6. Recruit the best, train them, mentor them, give them good career growth, etc. And so on But one that\u2026","rel":"","context":"In &quot;Culture&quot;","block_context":{"text":"Culture","link":"https:\/\/www.techandtrain.com\/blog\/category\/culture\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2015\/08\/Innovation.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2015\/08\/Innovation.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2015\/08\/Innovation.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2015\/08\/Innovation.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2015\/08\/Innovation.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":185,"url":"https:\/\/www.techandtrain.com\/blog\/2018\/05\/how-to-build-a-lean-startup-in-tier-2-3-cities-in-india-part-1\/","url_meta":{"origin":907,"position":5},"title":"How to build a lean startup in a Tier 2 or 3 city in India ? &#8211; Part 1","author":"Neil Harwani","date":"May 29, 2018","format":false,"excerpt":"If you are exploring an option to start an IT \/ Digital startup in a Tier 2 or 3 city in India and are searching for some advice on how to do that in a lean, cost controlled way - here is some help: Register your company preferably in one\u2026","rel":"","context":"In &quot;Innovation&quot;","block_context":{"text":"Innovation","link":"https:\/\/www.techandtrain.com\/blog\/category\/innovation\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/05\/StartUp.jpg?fit=1152%2C742&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/05\/StartUp.jpg?fit=1152%2C742&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/05\/StartUp.jpg?fit=1152%2C742&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/05\/StartUp.jpg?fit=1152%2C742&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.techandtrain.com\/blog\/wp-content\/uploads\/2018\/05\/StartUp.jpg?fit=1152%2C742&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts\/907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/comments?post=907"}],"version-history":[{"count":8,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts\/907\/revisions"}],"predecessor-version":[{"id":918,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/posts\/907\/revisions\/918"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/media\/908"}],"wp:attachment":[{"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/media?parent=907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/categories?post=907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.techandtrain.com\/blog\/wp-json\/wp\/v2\/tags?post=907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}